Stop Missing Calls, Capture Every Lead
Staffley is AI receptionist software for UK service businesses. It answers calls 24/7, captures enquiries with full details, books appointments automatically, and gives your team real-time context to follow up faster. Built specifically for salons, garages, plumbers, trades, estate agents, clinics, and any business that can't afford to miss a call.
Capture Every Lead, Handle Every Call Professionally
Staffley replaces missed calls with captured enquiries, voicemail with professional responses, and admin delays with instant notifications. Everything your team needs to respond faster and close more business.
Never Miss a Call
Staffley provides reliable 24/7 call coverage with a natural, professional voice. Whether you're with a customer, on the phone, or during busy periods, calls are answered professionally instead of going to voicemail.
Capture Every Enquiry
Collect caller details automatically: name, phone, email, and enquiry type. No more guessing from voicemail or lost messages. Every lead is captured and ready to follow up.
Full Call Context
Every call is logged with summaries, timestamps, and full recordings. Your team gets complete context for every enquiry, so follow-ups are faster and more professional.
Centralised Dashboard
Access all leads and call data from one place. Filter by date, enquiry type, or status. See at a glance which leads need follow-up and which are already booked.
Automatic Booking
When relevant, Staffley can check your calendar and book appointments directly. Customers get instant confirmation, your calendar stays synchronised, and bookings don't slip through the cracks.
Works With Your Systems
Connects to Google Calendar, Outlook, booking systems, CRMs, and email platforms. Additional integrations can often be supported as part of a tailored setup.
How Staffley Handles Every Call
From incoming call to follow-up context, here's exactly what happens when your phone rings and your team is busy or unavailable.
Customer Calls Your Number
A call comes in to your main business line. Staffley answers immediately with a professional, natural-sounding greeting tailored to your business.
Staffley Understands Their Intent
The AI listens, asks clarifying questions if needed, and understands what the caller wants: a booking, a quote, a question, an emergency, etc.
Details Are Captured Automatically
Caller name, phone, email, and full enquiry details are logged instantly. No forms, no manual note-taking—every detail is stored and ready.
Smart Routing & Action
If it's a bookable appointment, Staffley checks your calendar and books it directly. If it's a quote or question, it's logged for your team to follow up. If it's urgent, it's flagged.
Your Team Gets Real-Time Alerts
Dashboard updates instantly. Your team sees the enquiry with full context—caller history, what they asked for, what time they called. No surprises.
Follow-Up With Confidence
When your team calls back or the customer arrives, they already have the full picture. Response is faster, more professional, and conversions improve.
What This Means For Your Business
Reliable 24/7 professional answering. Designed to reduce missed calls and move away from voicemail.
Full details logged instantly. Nothing forgotten or lost to poor handwriting.
If calendars align, bookings happen in real-time. Customer confirmed, calendar updated.
Your team has full call context immediately. Response time improves by minutes or hours.
Emergency calls handled professionally. Urgent enquiries logged and escalated.
Why Service Businesses Choose Staffley
The Cost of Missed Calls
- •Every missed call is a potential customer calling a competitor
- •Voicemail leaves enquiries unanswered and follow-ups delayed
- •Busy receptionists can't pick up every line, especially during peak times
- •Repeat customers get sent to voicemail and try booking elsewhere
- •After-hours enquiries are lost until the next business day
How Staffley Helps
- ✓AI provides reliable 24/7 call answering—reduces missed calls and voicemail
- ✓Enquiries are captured with full details for fast, informed follow-up
- ✓Your team gets real-time notifications so nothing waits until morning
- ✓Appointments can be booked automatically, reducing back-and-forth delays
- ✓Full call context is logged and available for follow-up conversations
Built for Service Businesses That Lose Calls
Whether you're appointment-based, emergency-driven, multi-line, or operating after-hours, if a missed call costs you money, Staffley is built for you.
Appointment & Booking-Based
Every missed call is a lost booking opportunity.
Emergency & Reactive Service
Quick response to calls is part of your competitive advantage.
Sales & Enquiry-Heavy
Capture every lead with full details for faster follow-up.
Frontline Reception & Admin
Free up your team from being glued to the phones.
Common Questions
What exactly does Staffley do when someone calls?▼
Staffley answers your business phone with a natural, professional greeting. It listens to what the caller wants, asks clarifying questions if needed, and then either books an appointment automatically (if your calendar allows) or captures their details for your team to follow up. Every call is logged with full context: name, phone, email, what they asked for, and when they called.
Does it work outside business hours?▼
Yes. Staffley answers calls 24/7, even on weekends. This is particularly useful for emergency services, after-hours enquiries, and businesses that want to capture leads at any time. You can set call handling rules specific to after-hours (e.g., 'let them know we're closed and will call back tomorrow').
Can Staffley actually book appointments automatically?▼
Yes, when it's appropriate. If a caller wants to book an appointment and your calendar has availability at the time they want, Staffley can book it directly, confirm with the caller, and send calendar invites. The booking syncs immediately with your calendar. If your calendar is full or the time isn't suitable, it captures their details for your team to follow up.
Does it work with my existing calendar or booking system?▼
Staffley integrates with Google Calendar, Outlook, and most standard booking systems (Phorest, Zenoti, etc.). During guided onboarding, we set this up so your AI has real-time access to your calendar. Additional integrations can often be supported as part of tailored setup.
What's the setup process like?▼
Guided onboarding. We work with you to understand your business, configure the AI's greeting and call handling rules, set up calendar integration, and test everything before you go live. This usually takes a few days depending on complexity. The goal is that your AI is properly trained for your business, not rushed into going live unprepared.
What kinds of businesses use Staffley best?▼
Any business where a missed call costs money. This includes appointment-based businesses (salons, dentists, clinics), emergency service businesses (plumbers, electricians, vets), sales-heavy businesses (estate agents, recruiters), and any team juggling multiple phone lines. If you currently lose calls to voicemail or you're juggling too many incoming lines, Staffley helps.
What if someone demands to speak to a person?▼
Staffley is trained to handle this gracefully. It can transfer calls to your team immediately, or if your team isn't available, it takes their message professionally and ensures you get it with full context. Staffley is a tool to help your team handle more calls—it's never meant to frustrate customers.
How much does it cost?▼
Staffley starts from £49/month (Starter plan, 50 minutes), £139/month (Business plan, 200 minutes), £179/month (Professional plan, 400 minutes), and £349/month (Growth plan, 750 minutes). Each plan includes guided onboarding, calendar integration, full call logging, and real-time dashboard. If you go over your included minutes, additional usage is charged at 35p per minute.
Ready to Stop Missing Revenue?
See Staffley in action. Watch how it handles calls and captures leads exactly as they'd happen for your business.