Win More Jobs. Miss Zero Calls.
Staffley answers every call while you are up a ladder, under a sink, or on site — capturing the job details, booking callouts, and making sure no lead slips through the cracks.
The Trades Calling Problem
When you are on a job, you cannot always answer. But when a customer cannot reach you, they call the next tradesperson on the list — and you lose the work.
Calls come in while your hands are occupied on a job
Customers searching urgently for a tradesperson will not leave a voicemail
Missed calls in the evening mean lost quotes you never knew about
Emergency callouts go to whoever picks up first — not necessarily you
Job enquiries need detailed information that is hard to capture mid-task
Returning calls at the end of a long day means cold leads and lost work
Growing your business is impossible if you are the only one answering the phone
How Staffley Works for Tradespeople
Staffley acts as your professional office — capturing every job lead and managing customer calls while you stay focused on the work.
Answers Every Call
Whether you are on site or driving between jobs, Staffley picks up instantly and handles the call professionally on your behalf.
Captures Full Job Details
Job type, location, access details, urgency, and customer contact information — all collected accurately and sent straight to you.
Flags Emergency Callouts
Urgent jobs like burst pipes, electrical faults, or heating failures are identified and flagged immediately so you can prioritise.
Books Callout Appointments
For non-urgent jobs, Staffley finds a time that works for the customer and books it directly into your schedule.
Sends Job Notifications
The moment a job is logged, you receive all the details by SMS so you are always across your pipeline even when on site.
Works 24 Hours a Day
Homeowners call in evenings and weekends when problems arise. Staffley captures those leads even when you have finished for the day.
A Typical Staffley Call
See how Staffley captures an urgent job enquiry while you stay focused on site.
Customer
Hi, I need a plumber urgently — my boiler has stopped working and there is no heating or hot water.
Staffley
I am sorry to hear that — let me log this as an urgent callout. Could I take your full address please?
Customer
It is 14 Birchwood Close, Manchester, M14 5JR.
Staffley
Thank you. And your name and best contact number?
Customer
David Brown, 07700 900321.
Staffley
Got it. Is there anything else we should know about the boiler — make and model if you know it, or how long it has been out?
Customer
It is a Worcester Bosch, about 5 years old. It stopped working this morning — error code E9 showing.
Staffley
Perfect — I have noted all of that down. This has been logged as urgent and one of the team will be in touch very shortly to confirm a time. Is this number the best to reach you on?
What Tradespeople Gain with Staffley
Never Lose a Job Lead
Every call is answered instantly. Customers who cannot get through simply move on — Staffley makes sure they stay with you.
Detailed Job Sheets Automatically
Location, job type, access details, and urgency level are all captured during the call — no more scribbled notes or missed details.
Priority Callouts Flagged
Burst pipes, power failures, and heating outages are identified as urgent and notified to you immediately.
Grow Without Hiring
Handle the volume of a larger business without taking on office staff. Staffley scales as your workload grows.
Evening & Weekend Leads Captured
Homeowners call when problems happen — not during office hours. Staffley is there when your competitors are not.
Professional Image
Every call answered professionally signals to customers that you run a reliable, organised business they can trust.
Works Across All Trades
Plumbers
Urgent callouts, boiler issues, and planned work bookings captured instantly with full job details and location.
Electricians
Fault calls, installation enquiries, and EICR requests logged accurately so you can quote and schedule efficiently.
Builders & Roofers
Quotation requests and storm damage callouts captured with property details and scope of work described by the customer.
Heating Engineers
Boiler breakdowns, service bookings, and new installation enquiries managed professionally around your job schedule.
Landscapers & Gardeners
Seasonal maintenance enquiries, new project requests, and one-off job bookings captured while you are out on a site.
Cleaners & Handymen
New customer enquiries, repeat booking requests, and urgent one-off jobs logged and confirmed without interrupting your day.
Ready to Win More Work?
Let Staffley handle your calls so you can stay focused on the job — and never let another lead slip away.