Fill More Tables. Book More Events.
Staffley answers every booking call, captures catering requests, and confirms reservations — so your team can focus on great coffee and service.
The Cafe Booking Problem
When the morning rush hits, you can't answer the phone. But customers calling about bookings and catering won't wait.
The phone rings during the busiest service hours
Staff are making coffees — no one can take bookings
Catering enquiries need time to discuss menus and requirements
Event bookings come in when you're closed in the evening
Following up on missed calls takes time you don't have
Weekend brunch reservations get lost in the chaos
Large group bookings need coordination you can't provide mid-rush
How Staffley Works for Cafes
Staffley acts as your always-available booking line — professional, helpful, and ready to take reservations around the clock.
Answers Every Call
Even during the morning rush, Staffley picks up every booking call and handles it professionally.
Books Reservations
Customers choose their preferred time and party size. Staffley confirms the booking automatically.
Handles Catering
Event details, dietary requirements, and menu preferences are captured for your review.
Sends Confirmations
Customers receive automatic SMS confirmation with reservation details.
Manages Large Groups
Party bookings, birthday celebrations, and business meetings are coordinated seamlessly.
Captures Requirements
High chairs, dietary needs, and special requests are logged before they arrive.
A Typical Staffley Call
See how Staffley handles a booking enquiry while your team serves customers.
Customer
Hi, I'd like to book a table for this Saturday, please. It's for my mum's birthday.
Staffley
Of course! Happy to help with that. How many people will be joining you?
Customer
There'll be eight of us, including two children.
Staffley
Lovely. And what time were you thinking?
Customer
Around midday if possible — we want to do the brunch menu.
Staffley
The brunch menu is a great choice. I have a table available at 12pm or 12:30pm. Which would you prefer?
Customer
12pm would be perfect.
Staffley
Brilliant. Will you need high chairs for the children?
Customer
Yes please, one high chair would be great.
Staffley
Noted. And you mentioned it's a birthday — would you like me to let the team know so they can prepare something special?
Customer
Oh that would be lovely, yes please!
Staffley
Consider it done. Could I take a name and contact number for the booking?
Customer
Rachel Stevens, 07700 901234.
Staffley
You're all booked, Rachel — Saturday at 12pm for eight, including one high chair, with a birthday surprise for Mum. You'll receive an SMS confirmation. Is there anything else I can help with?
What Cafes Gain with Staffley
More Tables Filled
Every booking call is answered, even during the rush. More reservations mean more revenue.
Staff Stay Focused
Your baristas make coffee and serve customers instead of juggling phone calls.
Catering Revenue
Event and catering enquiries are captured professionally — a growing revenue stream.
24/7 Booking Line
Customers can book tables at 10pm when planning their weekend. Staffley is always ready.
Special Requests Captured
Dietary requirements, high chairs, and celebrations are noted before guests arrive.
No Double Bookings
All reservations sync with your system automatically — organised, reliable service.
Works for All Types of Cafes
Brunch Spots
Weekend brunch reservations with party size, timing, and dietary requirements captured.
Coffee Shops
Group bookings and private hire enquiries handled professionally.
Bakery Cafes
Cake orders, event catering, and celebration bookings with requirements noted.
Garden Centres
Busy cafe reservations and garden event bookings coordinated seamlessly.
Bookshop Cafes
Book club meetings and private events booked with room preferences captured.
Multi-Site Chains
Bookings routed to appropriate location based on customer preference.
Ready to Fill More Tables?
Let Staffley handle your booking calls so your team can focus on great coffee and service.